iBridge Contact Solutions is a Specialist BPaaS solution provider and Managed Services Operation.
Customer Experience Management
Inbound, outbound and blended CX management. activCX, the flagship of the iBridge brand is our answer to the call for outsourced customer experience and interaction management.
In close partnership with XContent CSP, a multiple award winning and one of South Africa’s leading Cloud Services Operations, we are able to specialise in Cloud Solutions and Technologies to modernise the work environment.
Digital transformation strategy design, consulting and decision support.
- Project management
- Managed services
- Decision support services
- QA strategy design and implement
- GDPR and POPIA consulting
- Business analytics and business process optimisation
- Business intelligence and management information services - reporting
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