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Accessibility Statement

iBridge wants the public website to be usable by as many people as possible. We are improving the site progressively and use this statement to explain the current position, known limitations, and how to request help or accessible alternatives.

Last updated: March 10, 2026 Applies to the public iBridge website

Current Accessibility Measures

  • Responsive layouts for mobile, tablet, and desktop viewing.
  • Keyboard-accessible navigation on the public site.
  • Readable colour contrast for primary content areas and calls to action.
  • Alternative text on core brand and content imagery where practical.
  • Form labels and consent text tied to public enquiry fields.
  • Consent-gated third-party embeds so interactive media does not load unexpectedly.

What We Are Working Toward

We are improving the public site toward stronger alignment with current accessibility good practice, including WCAG 2.2 AA-level expectations where practical for the platform and content stack in use.

  • Cleaner semantic markup on older legacy pages.
  • Ongoing review of heading structure and focus states.
  • Further reduction of decorative clutter on mobile layouts.
  • Continued improvement of image descriptions and form assistance text.

Known Limitations

  • Some older backup or legacy pages may not meet the same accessibility standard as the canonical public pages.
  • Third-party destinations such as maps, WhatsApp, or external social platforms are controlled by those services and may behave differently from the iBridge site itself.
  • Some complex visual areas are still being simplified for more predictable keyboard and screen-reader behaviour.

Need Information in Another Format?

If you need help using the site or would like information in an alternative format, contact info@ibridge.co.za or call +27 11 238 7090.

Examples include support with navigation, accessible copies of public content, and assistance submitting a public enquiry.

How to Report an Accessibility Issue

Please send the page link, what you were trying to do, the device or browser used, and if possible a screenshot or short description of the barrier.

Use info@ibridge.co.za and mark the subject Accessibility issue.

Related Pages

Accessibility work on the public site sits alongside our Privacy Notice, Cookie Notice, POPIA, PAIA and ECTA page, and Security Policy.

© 2026 iBridge Contact Solutions. Accessibility feedback is used to improve the public experience and should be reviewed regularly as site content changes.